What a ride 2024 has been! As we plug into this year’s highlights (pun intended!), we’re excited to share the journey that’s powering us up for an even more electrifying future. We’ve tackled challenges head-on, celebrated breakthrough moments, and learned valuable lessons that shape our roadmap ahead. Let’s explore the milestones that made 2024 transformative for VOOL and our growing community of EV enthusiasts.

In 2024, we didn’t just grow—we skyrocketed! Our revenue is now eight times higher than in 2023, and our daily active app users have surged by 250%. Whether it’s a midnight charge at your apartment complex or a quick top-up at work, our growing community proves that smart charging isn’t just convenient—it’s becoming the new normal. ⚡

VOOL chargers are now going beyond Baltic borders, with successful entries into Finland, Portugal, Poland, and Switzerland. We've joined forces with amazing resell partners who share our vision of making EV charging smarter, simpler, and more sustainable. These partnerships aren't just business deals—they're bridges to a cleaner, greener future. 🌱

Exciting news: we transformed our app from an EV-only charging focus to a charger-first model, offering a more reliable and intuitive experience. Whether you’re using a VOOL charger or any OCPP-compliant model, managing and monitoring your sessions is now effortless. (Check out our blog post for more details.)

We also introduced innovative smart-charging features that let you set your own charging strategy, including price-based scheduling, solar integration, and off-peak optimization. For instance, with price-based charging you can set a maximum price per kWh, ensuring your EV charges when rates are lowest—saving money without any extra hassle.

Both the VOOL Portal and Partner Portal underwent significant upgrades, featuring new functionalities, streamlined workflows, and integrated chat-support widget to provide you with support for any questions you may have. Among the standout improvements is a comprehensive reporting system equipped with advanced filters, custom grouping, and scheduled reports—giving you a deeper look into session costs, including electricity prices, transmission fees, and other pricing components.

The new VOOL Partner Portal is designed specifically for our partners, including installers and resellers, providing enhanced monitoring and management capabilities. This application offers comprehensive access to past installations for proactive monitoring, efficient troubleshooting, and quick resolution of client issues. We’re continuously improving these features based on your feedback.

Key Partner Portal features include:

• Monitoring and managing installed devices and configuration settings.
• Viewing and managing clients’ workspace setups.
• Identifying and addressing problematic devices with ease.
  

Ready to get started? Contact us to access the Partner Portal.

Subscriptions on the VOOL Portal grant you access to advanced features tailored to your needs. We currently offer monthly subscriptions that are easy to sign up for through the portal. Some features—like making your chargers public—require an active subscription. Check out our support page to learn more about subscriptions.

Let's explore the exciting updates that are making our charging solutions even more robust and user-friendly. 🔧⚡

Smart Grid Integration: Our latest advancement brings ripple control capability to both chargers and Load Management Controllers (LMC), rolling out initially in Switzerland, Germany, and Austria. This intelligent feature enhances grid communication and power management efficiency.

Enhanced Connectivity: We've supercharged our LMC with:

• New Bluetooth functionality (coming in Q1 of 2025)
• 4G connectivity options (coming to models shipping in 2025)
• Offline setup and configuration capabilities
  

Our chargers now support full offline operation:

• RFID card functionality works even without network connection
• Seamless charging initiation and termination in offline mode
• LMC configuration via local hotspot—just connect with your mobile device or laptop

We've made installation a breeze with our new automatic configuration feature:

1. Connect and power up your devices
2. Click "Auto-configure" in the VOOL Portal or mobile app
3. Watch as the system handles the rest!
   

These improvements drastically reduce setup time while boosting system reliability—a win-win for installers and end-users.

While 2024 brought significant progress, it wasn’t without hurdles. We faced challenges across both hardware and software, which led us to refine our processes. By working closely with our supply chain and manufacturing partners and increasing internal testing, we’ve enhanced product reliability and quality. Our support team has been the backbone of our success! 💪 Trials often spark innovation, and our 2024 refinements have laid a strong foundation for future developments.

2024 has been a year of progress, learning, and growth. Reflecting on our achievements and challenges has set us up to take on the opportunities ahead. As we look to 2025, we’re doubling down on what matters—listening to your feedback, driving innovation, and becoming better in all what we do. Stay tuned for more updates as we continue to power the future of smart, sustainable EV charging.